How Do I Fix Outlook Error 0x800ccc1a – Informative Guide

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  • Updated on July 20th, 2022

Outlook is the most secure and widely used email client by worldwide users to manage their personal information and is powered by Microsoft. It offers some of the most exciting and efficient features that allow users to send and receive emails. Apart from sending and receiving emails, it enables users to maintain calendars, maintain contacts, take notes, manage tasks, journal logging, and even web browsing. Sometimes, we get Outlook error 0x800ccc1a in desktop application. Now, discuss how to resolve Outlook error.

However, it can sometimes show you error messages out of the blue like Outlook error 0x800ccc1a on your screen while you are working with it. This Outlook error 0x800ccc1a occurs in MS Outlook 2019, 2016, 2013, 2010, and 2007. (Check the below image)

An unknown error has occurred. Please save any existing work and restart the program. (Account: ‘***‘, POP3 Server: ‘***.***.***‘), Error Number: 0x800ccc1a”.

That’s why in this technical blog, we will discuss the symptoms of Microsoft Outlook send receive error and all the best possible solutions to troubleshooting outlook issues. First, let’s understand the Outlook error 0x800ccc1a and the know-how this Outlook error 0x800ccc1a occurs.

About the Error 0x800ccc1a

Error 0x800ccc1a Outlook 2013 occurs due to wrong configuration settings or irregular entries in the Windows registry. It also arises when there is an issue with Secure Socket Layer (SSL). Or, sometimes errors happen because of the wrong port number specified to POP3 or SMTP servers. After having an issue, you can not perform tasks like sending and opening emails on your Outlook client.

Symptoms of the Outlook Error 0x800ccc1a

It may occur in numerous locations within the system or Outlook, and through them, an issue carries few details in its name. Thus it is hard to find out; if you are from a non-technical background. Here are the symptoms behind your Outlook is having error 0x800ccc1a:

  • An error occurs due to a Crash of a Window.
  • If your system freezes for several seconds, then it can show you an error.
  • Windows running very slow is also an issue.
  • There is a possibility that you, again and again, find an error message in the dialog box every while you open it.

Reasons Behind Outlook Error 0x800ccc1a

MS Outlook contains two different servers to send and receive emails. Further, if the users are unable to establish a connection with other servers, then the user will get an error on their screen and Users can Fix Outlook Send/Receive Error 0x8004010F . There are plenty of other reasons behind error 0x800ccc1a. Some of the common causes include:

SSL encryption Type error:- An Outlook error 0x800ccc1a occurs in Outlook due to an issue with Secure Sockets Layer encryption. It arises because of entering the wrong port number on SMTP or POP3 servers.

Corrupt Outlook profile:- There is maybe a chance of an Outlook error message occurrence if you are using a corrupted or damaged Outlook profile.

Anti-virus software:- If the scanning features of your anti-virus get turned on, then it can also cause an error on your screen.

Improper Outlook Installation:- If the Outlook installation process gets not performed accordingly, then it can cause you trouble like your server does not support the connection encryption type windows 7.

Note:- Let us make sure, if you’re running an Outlook version before Office 2016, then upgrade it to the latest version of Outlook. It is because the older Outlook versions can’t get security updates.

Top Best Solution to Fix Outlook Error 0x800ccc1a

To fix Outlook error code 0x800ccc1a, we have discussed a few manual methods and the best alternative to Repair Outlook Data File. Thus, let us check out solutions one by one to overcome the Microsoft Outlook send receive an error:

#1 Change the Encryption Type

One of the best methods to fix Outlook does not support encryption Type by changing the account’s encryption type. Follow the steps to do it:

  1. First, Start Microsoft Outlook on your computer.
  2. Click on File, and in the Info tab, opt for Account Settings and then choose Account Settings from the drop-down list.
  3. In the account Setting wizard, select your account and click on the Change Button.
  4. Click More Settings.
  5. Go to the Advanced tab.
  6. Opt for SSL if TSL is selected and vice versa from the drop-down list of Use the following type of encrypted connection.
  7. After that, click on the Ok button to complete the working procedure.
  8. Restart Outlook and see if the procedure fixes the issue or not.

Steps to Reconfigure SSL Encryption in Outlook

1. Open the Microsoft Outlook.
2. Go to Tools and open Account Setting.
3. Select your email and click on Change in the pop-up wizard.

4. Here, click on More Settings.
5. In the internet email settings wizard, click on the Advanced tab and uncheck this server needs an encrypted connection in the incoming server option.
6. Click the Ok button and then tap Next.
7.Click the Finish button.
8. Close it and then restart Microsoft Outlook.

#2 Check and Change the Port Number

Sometimes, there is a possibility of an Outlook Encryption error due to the wrong configuration of ports. The SMTP and IMAP have predefined protocols, therefore if the port values get incorrectly set, then it may cause the error 0x800ccc1a Outlook 2013/2016/2019.

Steps to Check and Change the Port 

1.Open MS Outlook on your system.
2.Click on the File tab and opt for the Account Settings from the drop-down of Account Settings.
3.Choose your account and click the Change button.
4.Click on More Settings and then go to the Advanced tab.

error 0x800ccc1a Outlook 2013
5.You have to make sure SSL gets selected from the drop-down of Use the following type of encrypted connection.
6.Change the port value for IMAP to 993 and SMTP to 587.

 Microsoft Outlook send receive error
7.Now, change the SMTP encryption type to STARTTLS.
8.Click OK and then restart Microsoft Outlook.

#3 Repair Outlook Data File Using Outlook Inbox Repair Tool

One method to fix the error is to repair PST files using ScanPST.exe. It is an inbuilt tool that allows users to repair corrupted PST files. It is a beneficial tool for resolving errors related to PST when none of the relatable methods work.

Steps to repair the PST file 

  1. Start scanpst.exe
  2. Click on the Browse button to add the .pst files.

Outlook does not support encryption type

3.After adding the file to the utility, click on the Start button to initiate the scanning process.
4.Here, the tool will now check for consistency.

Outlook encryption error
5.Click on the Repair button to start the repair process.

Microsoft Outlook error message
6.A tab pop-ups on your screen shows Repair Complete. Click Ok.

troubleshooting outlook issues
7.Close it and Open Outlook again to access the repaired file.

#4 Run Windows System File Checker

Windows system file checker tool is the perfect tool to find and fix broken Windows files. Here’s How to do it:

  1. Click on the Start button and type Command in the search box.
  2. Now, click the CTRL +SHIFT button and then click Enter.
  3. On the opening dialog box, click the Yes button.
  4. You will find a black window with a blinking cursor.
  5. Here, enter ‘sfc /scannow‘ and click the Enter button.
  6. Then open the System File Checker to scan all the errors.
  7. After fixing the issue, restart Microsoft Outlook.

#5 Use the Professional Outlook PST Repair Tool

If the above solutions do not work well, then you can opt for the PST Repair Tool by Aryson. It can repair severely corrupted PST files irrespective of the file size. The tool successfully extracts all the PST file data to healthy PST files and other formats such as MSG, MBOX, DBX, EML, etc.

PST Repair Wizard- Working Steps

1.Start the PST Recovery Tool as an administrator.

troubleshooting outlook issues
2.Add the PST file and opt for the Recovery mode.

Microsoft Outlook send receive error
3.Preview the recovered data in the tree structure.

error 0x800ccc1a Outlook 2013
4.Click on the Save button to download the recovered data.

Outlook does not support encryption type
5.Choose the saving format and other features. Click Ok.

troubleshooting outlook issues
6.A tab pop-ups on your screen: Saving Process Completed. Click Ok.

Microsoft Outlook error message


Through this post, we understood the best solutions to fix Outlook Error 0x800ccc1a and the symptoms behind this. Along with this, check out the working steps of the Inbox Repair Tool and Professional Outlook PST File Repair Tool that allows you to troubleshoot the different errors efficiently.

About The Author:

Adom Smith is a DataRecoveryHelp Technology Writer. He is a technology enthusiast with over 3 years of experience in Data Recovery, IoT, Artificial Intelligence, and Robotics. He enjoys researching and sharing DIY solutions as well as tips and tricks for resolving Windows technical issues.

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