Solved: How to Fix ‘Cannot Open Your Default Email Folders’ Error?

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  • Updated on May 24th, 2019

This technical guide describes how you can fix the Outlook error Cannot Open Your Default Email Folders. Among the most frequently encountered error is the PST cannot be opened MS Outlook error which keeps on re-emerging. But you need not worry at all, as I will be discussing all the best possible ways to fix this issue. So, let’s not waste any more time and just dig in.

Causes behind the occurrence of the error

While launching Outlook, several users encounter this annoying error message which says “ Outlook cannot open your default email folders”. When such an occurrence happens, users definitely cannot proceed with their work and is instead barred from accessing his mailbox. Some of the reasons behind the occurrence of this error are as follows.

  • If MS Outlook application is running in compatibility mode then the chances of encountering this error are high.
  • The error can also occur if the Outlook’s Navigation Pane Settings file has been corrupted.
  • If the PST file has been damaged or corrupted, or if it has been deleted by mistake, that could also lead to this error.

Solutions to getting rid of this issue

There are some simple solutions which can be used in order to fix the root causes of this error. Follow the below methods one at a time and switch to next only when the previous one fails.

Method #1: Switch off Outlook’s Compatibility Mode

  1. Firstly, Navigate to Outlook Installation folder.
  2. Then Right-click on the file Outlook.exe
  3. Click on Properties then navigate to the Compatibility tab.
  4. Now you have to uncheck the “Run this program in compatibility mode” box.
  5. After that click on Apply.

Method #2: Run Outlook in Safe Mode

Running Outlook in Safe mode will disable all the add-ins that you may have installed to supplement the functionality of the application. Flawed add-ins can often be the cause of many Outlook errors. Therefore, it is always good to try this fix whenever any issue arises.

  • First of all, open the Windows Run dialog box.
  • After that type Outlook/safe in the Run dialog.
  • Press Enter

Now you have to check if the error still appears.

Method #3: Repair Outlook PST by using ScanPST.exe

ScanPST.exe is Microsoft’s inbuilt inbox repair utility and is used to fix the minor damages within the PST file. Follow the below steps to use this utility.

  • Go to the Outlook installation folder and locate ScanPST.exe.
  • Then double click on the application to launch it.
  • Browse in ScanPST.exe to select the damaged file.

  • Now, click on Repair to start the process.

After the process completion, a message will appear which will be depicting the result of the operation. If the PST is repaired, you can launch the Outlook without any trouble.

You may also read: How to Fix Microsoft Outlook Error 0x800ccc1a?

What to do if nothing else open Outlook default email folders

Now you must be wondering what to do next if all the above methods to open the Outlook email folders fails. Well, relax I have got a robust and reliable solution to this problem as well. Repair Outlook PST with Aryson Outlook PST Repair tool. This PST repair software provides the complete solution to for the Outlook errors. It is one of the most efficient tools which not only repairs the corrupt data but also has the ability to restore deleted emails. It is equipped with a strong algorithm that scans all the mailbox items present in PST files and recovers them in order.

Bottom Lines

As I have discussed all the best solutions to fix the Outlook error “Cannot Open Your Default Email Folders”. The manual, as well as the automated tool, has been described. As it is not sure in manual fixes to repair the Outlook PST properly so you can try the third-party tool for this. Now it’s your call to make the decision. Hope this article helps to resolve your query.

About The Author:

Adom Smith is a DataRecoveryHelp Technology Writer. He is a technology enthusiast with over 3 years of experience in Data Recovery, IoT, Artificial Intelligence, and Robotics. He enjoys researching and sharing DIY solutions as well as tips and tricks for resolving Windows technical issues.

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